Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
What makes Soft Taco Reusables different from traditional fashion brands?
We prioritize circularity and durability. Our products are crafted from premium, recycled materials designed to last for years, reducing the environmental impact of fast fashion while maintaining a modern, high-end aesthetic.
How long does shipping take and is it eco-friendly?
Standard shipping typically takes 3-7 business days. To stay true to our mission, we use 100% compostable mailers and carbon-neutral shipping partners for every delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain reusable personal care items are final sale.
How should I care for my reusable garments to ensure they last?
To extend the life of your items, we recommend machine washing on a cold, gentle cycle and air drying. Avoid bleach and harsh fabric softeners which can break down the recycled fibers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and any customs duties or taxes are calculated at checkout for transparency.